.. _dynamic-classes: =================================== How to Set Dynamic Customer Classes =================================== Ciw has two ways in which customers can change their customer class: + :ref:`Probabilistically after service at a node `. + :ref:`At a randomly distributed time while queueing `. These can be used in conjunction to one another. .. toctree:: :maxdepth: 1 :hidden: change-class-after-service.rst change-class-while-queueing.rst